LIBAS for Laundry
From order intake to garment delivery — LIBAS manages your complete laundry workflow with real-time garment tracking, automated billing, and integrated SoftPOS payments.
Not Adapted. Purpose-Built
for Laundry Operations.
LIBAS is not a generic retail system with a laundry label. It is a dedicated laundry management platform built around the garment lifecycle — from the moment a customer hands over their clothes to the moment they collect them.
Modern Digital World LLC configures LIBAS to match your specific pricing, process flow, and team structure. Whether you operate a single branch or multiple locations across Muscat, LIBAS keeps your operation running smoothly and your customers informed.
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Every Feature Your Laundry Business Needs
LIBAS covers the complete garment lifecycle — from intake to delivery — with every operational tool your laundry or dry cleaning business requires.
Order Intake & Garment Tagging
Receive garments at the counter and assign unique tags to each item. Every piece is linked to the customer's order and tracked from that moment forward.
Garment-Level Process Tracking
Track every garment individually through each stage: received, in wash, in press, folded, packaged, ready for collection, and delivered. Nothing falls through the cracks.
POS & Automated Billing
Billing is calculated automatically by garment type and service. Direct SoftPOS integration sends the total to your payment terminal — no manual keying required.
Pickup & Delivery Management
Schedule home pickup and delivery slots, assign drivers, track delivery status, and notify customers when their order is on its way or ready to collect.
Customer Accounts & History
Every customer has a complete transaction history, service preferences, and loyalty balance on file. Build repeat business through consistent, personalised service.
Express & Priority Services
Mark orders as express or priority. LIBAS highlights these in the workflow queue and applies the correct pricing automatically — no manual override needed.
Staff & Process Management
Assign tasks by stage, monitor throughput per staff member, and identify bottlenecks in your washing, pressing, or folding workflow with built-in productivity metrics.
Reports & Business Analytics
Daily intake volume, revenue by service type, staff productivity, delivery performance, and customer retention — all available in your reporting dashboard.
SoftPOS Integration —
Accurate Payments at Collection
When a customer arrives to collect their order, the last thing you need is to manually look up their bill and type it into a payment terminal. LIBAS handles this automatically.
Zero manual re-entry. The order total flows directly from LIBAS to your payment terminal — every time.
A Partner Who Knows the Laundry Business
We implement LIBAS on-site, configure it to your workflow, and stay available from our Muscat base.
LIBAS: Built for Laundry
LIBAS is not a generic system adapted for laundry use. It is a dedicated platform built around the garment lifecycle — every feature exists because laundry businesses need it.
Oman Local Support
Our team is based in Muscat. We implement LIBAS on-site, configure it to your pricing and workflow, and train your staff in person before go-live. Support continues after launch.
SoftPOS — No Keying Errors
LIBAS pushes the exact order total to your payment terminal automatically. No manual entry, no rounding errors, and complete payment records in your daily reports.
How We Get LIBAS Running
We follow a structured four-step process to have LIBAS configured and live with minimal disruption to your operation.
Consultation
We visit your laundry, map your services, pricing per garment type, delivery zones, and operational workflow.
Configuration
Your service catalogue, garment types, pricing, delivery structure, and staff roles are configured in LIBAS.
Training
Counter staff, process staff, and managers are trained on the system in person before any live orders are taken.
Live Support
Our Muscat team remains available after go-live for questions, adjustments, and ongoing support as your business scales.
Laundry Software FAQ
Yes. Each garment is assigned a unique tag at intake. LIBAS tracks it through every process stage — washing, pressing, folding, and packaging — until it is handed back to the customer or delivered. Staff can scan or query any tag to see its current status instantly.
You can schedule pickup and delivery slots, assign drivers to specific runs, and update delivery status in real time. Customers receive automated SMS notifications at key stages — for example when their order is received, ready for collection, or out for delivery.
Yes. Staff can look up any order instantly at the counter and provide the customer with a real-time status update. Automated SMS notifications can also be configured to keep customers informed without requiring a phone call to your branch.
Yes. LIBAS supports multi-branch operations with centralised reporting, so you can view performance across all locations from a single dashboard. Branch-level and consolidated views are both available.
When a customer arrives to collect their order, LIBAS generates the final bill automatically. The total is sent directly to your SoftPOS terminal — no manual entry required. The customer pays by card or contactless, the transaction is confirmed and recorded in LIBAS, and the order is marked as collected. Reconciliation happens automatically at end of day.
Speak to our team today.
We are based in Muscat and available to visit your laundry for a no-obligation consultation.